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Terms of use

Check out our terms of use in this section. Information about our shipping policies, editing changes, mixing and mastering; refund policies; payment methods, are accessible in the footer of our website. If you can't find what you need, please get in touch.

Terms of use



Parties involved in this TERM OF USE:

Whenever in these terms of use the following words appear in capitals and bold, it means:

LUFR Mix & Mastering : Company registered with CNPJ: 47.014.948/0001-60 that sells ON-DEMAND digital services that has the website  

SITE : Official website platform where ads are displayed and offered to users


USER : These are the people who use the website to choose a package of ON-DEMAND digital services.

ON-DEMAND : Service performed on demand exclusively by LUFR for a single USER in a confidential and unitary manner.


1. Introduction:

1.1 These terms and conditions shall govern your use of our website.

1.2 By using our website, you accept these terms and conditions in full.

1.3 If you register on our website, we will ask you to expressly agree to these terms and conditions.

1.4 You must be at least 18 years of age to use our website or if you are under the age of 18 you represent that you are accessing the SITE with the assistance, knowledge and consent of your parent(s) or legal guardian.

1.5 Our website uses cookies; By using our website, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.


2. Modifications to the General Terms and Conditions:

2.1 In order to improve and improve the services, LUFR may change these General Terms and Conditions from time to time. If the user does not agree or has questions, he/she should contact the e-mail . If there is no manifestation within 30 (thirty) days after the change, it is understood that the user has accepted the new Terms and Conditions and will continue with his account normally and the contract will continue to be guaranteed to the parties.

2.2 The changes will not take effect in relation to negotiations already started before their publication, in which case the previous contract will remain in force. 


3. Copyright:

3.1 Without prejudice to the express provisions of these terms and conditions:

3.1.1  All copyright and other intellectual property rights on our website and the material on our website are reserved.

4. License to use the website:

4.1 You may:

4.1.1 View pages of our website in a web browser; 

4.1.2  Print pages from our website;

4.1.3 Download pages from our website for caching in a web browser;

4.1.4 Streaming audio and video files from our website; 

4.1.5 Use our website services through a web browser, subject to the other provisions of these terms and conditions.

4.2 Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you are not required to download any material from our website or save any material to your computer.

4.3 You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

4.4 Except as expressly permitted by these terms and conditions, you must not edit or modify any material on our website.

4.5 Unless you own the relevant rights to material under the license purchased, you must not:

4.5.1 Republish material on our website (including republication on another website);

4.5.2 Sell or rent sublicense material from our website;

4.5.3 Display - for the purpose of dissemination - any material from the SITE 's portfolio. This material is copyrighted by third parties and only LUFR   may disclose what is understood to be official and duly authorized content in a confidential manner;

4.5.4 Exploit material on our website for commercial purposes; or

4.5.5 Redistribute material from our website.

     Aviso : quaisquer ações citadas no Parágrafo 4.5,  sem que tenha adquirido o material together with the license that allows you to do so, is copyright infringement and will be subject to legal action.

4.6 Notwithstanding Section 4.5, you may redistribute our newsletter in print and in electronic format to anyone.

4.7 We reserve the right to restrict access to areas of our website, or indeed our entire website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

4.8 Resell the services marketed on the SITE characterizing the crime of EXCHANGE and PIRACY .

5.1 You must not:

5.1.1 Use our website in any way or take any action that causes, or may cause, damage to the website or compromise the performance, availability or accessibility of the website;

5.1.2 Use our website in any way that is illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

5.1.3 Use our website to copy, store,  transmit, send, use, publish or distribute any material that consists of (or is linked to) any spyware, computer viruses, Trojans, worms, keystroke loggers, rootkits or other malicious computer software;

5.1.4 Carry out any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

5.1.5 Access or otherwise interact with our website using a robot, spider or other automated means;

5.1.6 Violate the guidelines set out in the robots.txt file for our website; or

5.1.7 Usage data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mail).

5.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.

5.3 You must ensure that all information you provide to us through our website, or in connection with our website, is true, accurate, current, complete and not misleading.


6. Registration and Accounts:

6.1 You may apply for an account with our website by: completing and submitting the account registration form on our website;

6.2 You must notify us in writing immediately if you become aware of any unauthorized use of your account.

6.3 You must not use any other person's account to access the website unless you have the person's express permission to do so.


7. User IDs and Passwords:

7.1 If you ( USER ) sign up for an account on our website, we will ask you to register a user ID and password which can be done as follows:

  • Through the direct registration of an email and password;

  • Using a Google account;

  • Using a Facebook account;


7.2 You ( USER ) must keep your password confidential.

7.3 You ( USER ) must notify us in writing immediately if you become aware of any disclosure of your password.

7.4 You ( USER ) are responsible for any activity on our website arising from any failure to keep your password confidential, and may be liable for any losses arising from this type of anomaly.

7.5 In case you forget your password and request a new one, you ( USER ) undertake to change your password generated by the system for a new personal password that you trust, even knowing that the system does not give us access to any password generated by the same. .


8. Account Cancellation and Suspension:

8.1 We may:

8.1.1 Suspend your account;

8.1.2 Cancel your account; and/or at any time, if any violation of the Terms of Use of this website is proven or reasonably suspected.

8.2 You can cancel your account on our website by sending an email to


9 - Flaws:

9.1 LUFR is not responsible for damages, losses or losses suffered by the USER due to failures in the internet, browser, system, or server used by the USER . The USER can communicate by email contatolufr@gmail.comt   to obtain answers to any questions or failures regarding the purchase and download support of the purchased product._cc781905-5cde-3194-bb3b- 136bad5cf58d_

9.2 LUFR will also not be responsible for any virus that may attack the user's equipment as a result of accessing, using or browsing the internet or as a result of transferring data, files, images, texts, videos or audio.

9.3 This website was developed under the website creation platform hired by the individuals and legal entities that make up the company LUFR  ME, and as users of a platform provided through a subscription or annual payment, our developers only have access to design tools, and connection between applications - in turn respecting the internal policies of the platform  WIX , in the same way as all other users of the WIX website development platform - making it impossible for our web designers to have access to any programming lines related to security or data traffic, thus being unable to modify or correct flaws in the security programming of data traffic, therefore, WIX is solely responsible for any moral and material damages. caused by any systemic failures in our website environment, as all available tools and active data and traffic protection are provided, mandatorily, by the developers and partners of the WIX website development platform.

9.4 Therefore, in the same way, any failures regarding banking traffic data are interpreted, which in turn, the applications that perform banking transactions are also provided by the WIX development platform, in accordance with internal policies governed by private contracts between WIX and banking institutions. Such programming lines are 

completely inaccessible to our web developers and designers, making it impossible for them to modify, correct, or collect data regarding banking transactions. 

9.5 If an eventual attack by Hackers or Crackers on our website, in a way that compromises the confidentiality of users' data is perceived by the website administrators, jointly and severally, we undertake to notify such users, and the Federal Data Protection Authorities, Police Authorities of Virtual Crimes, about what happened, and we will make ourselves available for the imputation of any evidence that we may have, to assist in the investigative or judicial process. 

9.6 LUFR is therefore unable to be the subject of legal proceedings regarding possible damages caused by failures in the system used for the development and hosting of the website.



10.1 Online payments;

10.1.1 The User is aware and agrees that the purchase of the product will be through the provision of a service by a company responsible for managing payments (payment modules such as boleto and cards), managed independently by LUFR , which is why it is not intervenes in the results of the User's relationship with the company responsible for managing payments.

10.1.2 The payment approval period may vary depending on the company providing the payment management service. LUFR awaits their approval for dispatch, release of the purchased product download, without any way to change the approval time or reverse the order that is managed by a secure system of: 1-approval; 2-immediate release after confirmation from the payment management company.

10.1.3 LUFR does not intervene in the relationship between the user and the payment management company chosen by the same.

10.1.4 LUFR cannot guarantee that the services provided by the companies responsible for managing payments, chosen by the user, will work without interruptions, delays or other imperfections. For any questions or support regarding payments or payment modules


10.2 Offline Payments

10.2.1 No offline payments are part of LUFR 's guidelines for ON-DEMAND digital services, therefore, under no circumstances can payments be made in any payment method at LUFR 's headquarters ; 

10.2.2 Offline payments are accepted only in personal attendance services such as: Essays; recordings; Productions;


11 General Responsibilities:

11.2 USERS

11.2.1 It is the responsibility of the USER that the registration information and contact information are true.

11.2.2 As it is possible to change data that may be incorrect, even if due to incorrect typing, failure on the USER 's device, or for any other reason, when maintaining a record on the LUFR SITE , the USER declares that all information contained in the your personal account are true, under penalty of:

11.2.3 In the event of inaccuracy of data of any kind, even if due to incorrect typing, incomplete information, or any mismatched information that makes communication between LUFR and USERS difficult or impossible, the USER is unable to receive chargebacks as described in the Privacy Policy. Exchanges and Returns whose link is available in the footer of the SITE , without the possibility of filing lawsuits against LUFR .

11.2.4. If there is no confirmation of the download of the final products by the USER after LUFR's attempts to contact LUFR , or if the USER fails to identify the delivery due to the fact that it has not provided truthful information, and abstains from any liability or damages caused to the USER , exempts LUFR from delivery responsibilities and any moral or material damages arising from non-compliance with clause 11.2.1, thus, LUFR is also unable to be sued for the reasons described in this clause.

11.2.5 With the aim of good practices, and to avoid loss or communication warehouses, all purchases made on the LUFR WEBSITE will be available in a section detailed in your USER profile.

11.2.6 If the USER notices that the link was not sent to the registered email within the deadline,  without justification or notification of late delivery by LUFR , the USER is responsible for entering contact LUFR customer service through the communication channels available at the footer of the site, or via email: , as non-delivery, in this context, is probably the result of a registration inconsistency.


11.3 LUFR

11.3.1 If you reserve - as to the dispatch and provision of USER data only related to a ticket generated by the SITE for the execution of a service or package of services purchased on the SITE ; identified by a unique SKU (identification number), automatically generated by our system after approval of the purchase, named SERVICE ORDER .

Sole Paragraph: Your SERVICE ORDER , will be sent by email in PDF, and will also always be available in the MY ORDERS section on your user page, it is necessary for the execution of your service or service package, and an attached copy must be sent to the files.

11.3.2 Always keep the communication channels active and updated, and/or notify in advance via email or other form of contact, regarding updates to the relationship channels with USERS who choose to be notified through a newsletter, as well as changes made in your policies.


12. General Provisions:

12.1 The Parties are independent, and this instrument does not result in the creation of any company.

12.2 Tolerance or non-exercise, by either Party, of any rights granted to it in these Terms of Use or in the law in general will not result in novation or waiver of any of these rights, and said party may exercise them during the term of these Terms of Use.

12.3 These terms of use will always prevail, which are governed and interpreted in accordance with the laws in force in the Federative Republic of Brazil and the jurisdiction of the District of the Capital of the State of São Paulo is elected, to the exclusion of any other, however privileged it may be. , to resolve any disputes, matters relating to its interpretation and compliance, or controversies arising from these Terms of Use.

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